Falkbuilt: Performance & Quality
We’re still working closely with Falkbuilt to ensure that we’ve got all our ducks in a row for the tour. We’ll be updating as soon as we can!
Details:
Onsite registration: 3:30
Speaker: 4:00
Tour: 4:30
Networking: 5:30 onsite.
Members register for all IFMA Calgary Events for free. Check your inbox for the discount code.
CORE COMPENTENCY: Performance & Quality
IFMA’s Performance and Quality Core Competency course will help facility managers to develop a “systems thinking” perspective and provide critical insights that apply to quality-related FM practices. Many performance and quality management techniques and practices described in this course have been around for years. The course brings them together and provides a comprehensive toolbox specific to facility management.
After completing the course, participants will be able to:
Work with their stakeholders to understand the needs and expectations for the facility and related service requirements.
Understand and document the processes used to deliver these services.
Measure the performance of the facility management (FM) organization and service providers to make continual improvements.
Understand and describe what comprises a comprehensive Facility Management Quality System
Use the basic quality tools and basic statistical tools for better analysis of data with a quality system
Register for IFMA’s Performance & Quality Course for as little as $249 and earn 0.8 IACET CEU’s today.